Plesk Web Hosting Reviews - ResellerClub.com (2023)

ResellerClub, a global web hosting provider and a subsidiary of the Endurance International Group (which also owns Bluehost, HostGator, and SiteBuilder), has established a strong presence in the web hosting market with a diverse range of services. Their offerings cater to a wide audience, including individuals and businesses, across over 150 countries.

Comprehensive Hosting Options

ResellerClub's portfolio includes shared Windows and Linux plans, VPS, dedicated server rentals, and CMS packages. They also offer reseller hosting plans with a fully brandable control panel. This variety ensures that there's likely a plan suitable for a wide range of needs, whether you are a novice website owner or a seasoned developer.

Developer-Friendly Features and Website Builders

The company stands out for its developer-friendly features, offering SSH access across even its shared hosting plans. They support a range of programming languages and frameworks, which is a boon for developers. Furthermore, they provide website building tools, including Weebly and a ResellerClub-branded option, catering to those who prefer a more straightforward approach to website creation.

Performance and Reliability

Performance is a critical aspect of any hosting service. ResellerClub offers cloud hosting options with increased power, flexibility, and availability. Their Linux VPS plans are built on cloud infrastructure, promising better performance. However, it's important to note that some customers have reported issues with server downtimes and slow loading speeds. This mixed feedback on performance and speed suggests that while some users find the service satisfactory, others have faced significant challenges.

Customer Support

ResellerClub provides 24/7 customer support through various channels, including live chat, ticketing, and phone. However, there have been instances of delayed responses and challenges in getting detailed answers from the support team. This aspect of their service has received mixed reviews from customers, with some praising the support and others expressing dissatisfaction with the response times and effectiveness.

Pricing Structure

Pricing at ResellerClub is competitive, with a range of options to suit different budgets. However, it's important to be aware of the renewal prices, which can be higher than the introductory rates. Additionally, for plans like Bluehost and HostGator, going directly to the source might be more economical.

Global Customer Feedback

Customer reviews from various countries provide a global perspective on ResellerClub's services. Reviews from India, the United States, the United Kingdom, Canada, and several other countries have contributed to an average score of 2.2, suggesting that while ResellerClub may serve some users well, overall customer satisfaction could be higher.

Pros

1. Variety of Hosting Options: ResellerClub offers a wide range of hosting services, including shared, VPS, dedicated, and reseller hosting plans, catering to different needs and preferences​ Citation​​ Citation​.
2. Developer-Friendly Features: With support for SSH access, various programming languages, and frameworks, their service is accommodating for developers​ Citation​​ Citation​.
3. Website Building Tools: ResellerClub provides user-friendly website builders, including options from Weebly and a ResellerClub-branded tool, useful for those without coding skills​ Citation​​ Citation​.
4. Competitive Pricing: They offer competitive pricing with a variety of plans to suit different budgets, making it an attractive option for many users​ Citation​.
5. Global Presence: With a customer base in over 150 countries, they have a significant global reach, indicating a broad level of trust and acceptance​ Citation​.
6. 24/7 Customer Support: They provide round-the-clock customer support through live chat, ticketing, and phone, which is crucial for web hosting services​ Citation​.

Cons

1. Mixed Reviews on Performance: Some customers have reported issues with server downtimes and slow loading speeds, raising concerns about reliability​ Citation​​ Citation​.
2. Customer Support Issues: Despite offering 24/7 support, there have been instances of delayed responses and challenges in getting detailed answers from the support team​ Citation​​ Citation​.
3. Renewal Prices: The renewal rates for some of their plans can be significantly higher than the introductory rates, which might be a concern for long-term affordability​ Citation​.
4. Mixed Customer Satisfaction: With an average customer review score of 2.2, it suggests that while some users find their service satisfactory, others have faced significant challenges, indicating inconsistency in service quality​ Citation​.
5. Limited Money-Back Guarantee: Not all of their hosting plans come with a money-back guarantee, which might be a concern for some customers looking for a risk-free trial​ Citation​.

Final Rating

Considering the variety of hosting options, developer-friendly features, and the range of website builders, ResellerClub offers a robust service. However, taking into account the mixed customer reviews, especially regarding performance and customer support, I would rate ResellerClub a 3 out of 5. This rating reflects the potential value they offer in terms of features and pricing, balanced against the concerns raised by users about reliability and support.

For anyone considering ResellerClub for their hosting needs, it's advisable to carefully consider these factors and perhaps explore the specific needs of your website or business to determine if their offerings align well with your requirements.